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Loyalty Management in the Airline Industry formatIsbn:Softcover - 9783838654645 ob und inwieweit Zusammenhänge zwischen

4.0 SKU 93910639677
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ob und inwieweit Zusammenhänge zwischen Einkommen und Beschäftigungsdauer (im selben Arbeitsverhältnis) vollzeitbeschäftigter Arbeitnehmer (Männer und Frauen) in der BRD bestehen

Eine empirische Studie

Um zu systematischen Rabattgewährungen zu gelangen scheint es daher erforderlich

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Loyalty Management in the Airline Industry formatIsbn:Softcover - 9783838654645 ob und inwieweit Zusammenhänge zwischenInhaltsangabe: Abstract: This report will demonstrate the importance of Loyalty Management in the competitive environment of the airline industry and will show that a successful approach to Loyalty Management consists of three different, interlinked aspects. These three ? pillars? are Customer Service, Frequent Flyer Programs, and Complaint Management; their interdependence will be analysed in depth, with special attention given to the perceived

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